FAQs

📦 Frequently Asked Questions

 

❓ What kind of gifts do you offer?

We create thoughtfully curated return gift boxes for all kinds of celebrations — including birthdays, weddings, baby showers, housewarmings, cultural festivals, and corporate events. Each box is hand-packed with care and attention to detail.

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🎨 Can I customize my gift box?

Absolutely! You can personalize your return gifts with:

Custom messages

Themed contents (age, event type, cultural preferences)

Company or event branding (bulk orders)

Reach out to us through our Contact Us page to get started.

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🚚 What is your shipping policy?

We currently ship across the U.S. and Canada.

Standard Shipping: 3–7 business days

                    Express Shipping: 1–3 business days

                    Free Shipping: On orders over $75

Tracking details are emailed once your order ships.

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🌎 Do you ship internationally?

At this time, we only ship within the U.S. and Canada. 

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💸 What payment methods do you accept?

We accept:

Visa, MasterCard, AMEX

Apple Pay, Google Pay

Shop Pay and PayPal

All payments are secure and encrypted.

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🔁 What’s your return & refund policy?

Since most of our products are customized or perishable, all sales are final.
That said — your happiness matters! If your order arrives damaged or incorrect, contact us within 3 days of delivery and we’ll make it right.

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💼 Do you offer bulk or corporate gifting?

Yes, we do! Whether it’s a team event, client gift, wedding favor, or baby shower return gift, we’ll create something unique and beautiful for your guests.

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🕐 When should I place an order for an event?

To ensure availability and customization:

For bulk orders: 2–3 weeks in advance

For standard gifts: 5–7 days before your event Need something last minute? Contact us — we’ll do our best to accommodate!